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Our president lost his most important friend in his life when he was a young man. Out of an accident, this was a huge blow to his youth. Later, he entered the safety clothing industry by coincidence, and he was very emotional. Because of his childhood experience, he especially loved and respected this industry, so that 20 years later, he is still full of enthusiasm for the popularization of reflective safety clothing. , Ideal to do everything possible to achieve security protection, hope we could do something for everyone's family， friends,  customer...

We all fight for accident that happened everyday, every moment. We are touched by his dedication to quality, we trust that we could make it because he never feel easy to this safety area, he is always move up and insist a high standard. It likes waht he said usually, we are not making cloth, we are not selling for business, we are acctually helping people to be safe, to be healthy, to be happiness, to be a complete family.

We call on, people to pay attention to safety clothing more, especially night running, cycling, construction site, transportation......

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.smasyssafe.com (the “Site”). 

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing you personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Payment Information

We accept paypal and credit card.

Behavioural advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at

smasyssafe@gmail.com

Refund Policy

Items shipped from our website, can be returned within 15 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them. If you want to return or replace the goods, please make sure to contact us by email for confirmation before sending back.

Contacts: Sha Yan

Mail: smasyssafe@gmail.com

Main Phone: +86 13867905259

Mailing Address:No.1 Jinxiansi Road, New city District, Pan'an County, Jinhua City, Zhejiang Province, CHINA

Once the item is received by us, it takes 5 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

Terms & Conditions

If the product is damaged during the shipment, we are responsible for this with reasonable evidence.

If there is any quality problem with the product, we are responsible to change or refund, and the postage cost will be paid by us.

If the size of the product does not fit, we are responsible to change or refund, but the postage cost need to be paid by custom.

Returns on custom products that have had different customization options, including any designs such as logo print, silk print, embroidery, embossing are as follows:

Due to personal design on these products, we are not required to accept returns or exchange unless the products are damaged or defective upon arrival.
If there is a misspelling or error in the design due to a mistake bu us, you are protected to get the guarantee.
All products packaging (such as boxes) and if applicable; certificates of authenticity, grading, and appraisal must be returned with the item. Products missing all their applicable tags are not acceptable for return.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Any questions please kindly contact with us: smasyssafe@gmail.com

Thank you for visiting and shopping at SMASYS Store. Following are the terms and conditions that constitute our Shipping Policy.